Hyatt Centric Gran Via Madrid

Every thing

This is the best hotel in Europe. The location is Amazing, the staff are very friendly and they are fully organised and prepared for the emergencies. During our stay, we faced the electric block outage that happened in Madrid. They staff had the best contengency plan, they comforted us, kept us updated and promissed to offer a free meal for all the gusts of the hotel. Moreover, When they knew that we would like to go to the outlet, they offered a free of charge VIP service with free back and forth car, free hand shopping and VIP lounge service. We had the best experinace with Hyatt Centric Gran Via Madrid!

I liked the location the best lication for everything around ,the room was very nice clean and very comfortable bed,no noise. Good heating .clean bathroom , the terrace was nice, the hotel staff were very nice ,helpful, housekeeping was excellent, customer service was excellent, resturent staff were very good .very big variation of food with very quick service and very nice staff thanks to Dories Concierge was very helpful. In general all the employees were very nice,and very helpful. I liked the quick response for anything I needed from the customer services. Me and my wife liked the hotel very much and I will stay again in it in my future visit to lovely Madrid .thank you for making my trip to Madrid beautiful.

My stay at the Hyatt Centric Gran Via Madrid was truly wonderful. The hotel is perfectly located in the heart of Madrid on the famous Gran Via, providing easy access to the city's top attractions, restaurants, and shops. The rooms were spacious, modern, and equipped with all the amenities one could need. The interior design was elegant and contemporary, adding a touch of luxury to the stay. The staff at the Hyatt Centric Gran Via were extremely friendly and professional, offering excellent service and always eager to meet the needs of the guests and make their stay comfortable and enjoyable. I highly recommend staying at the Hyatt Centric Gran Via Madrid to anyone visiting Madrid and looking for a luxurious and comfortable stay in a prime location. I will definitely return to stay here in the future.

The room was very spacious, and the bed was super comfortable. I had a nice view to the Gran Via street. In room Nespresso machine with capsules along with complimentary snacks. The breakfast was AMAZING. There's your standard premium continental buffet, which was very good on it's own, but to top it, there's also an "a la carte" menu (for no extra cost) which was spectacular. I only wish I had at least one more day (or 3 hours 😁) to go through all the things on it.